---
title: Subscribe to a knowledge article
description: Subscribe to a knowledge article within a knowledge base to receive email notifications about new articles and article revisions or comments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/subscribe-to-knowledge-article.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use knowledge subscriptions, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Subscribe to a knowledge article

Subscribe to a knowledge article within a knowledge base to receive email notifications about new articles and article revisions or comments.

## Before you begin

Role required: Check with your admin

## About this task

Users can subscribe to a knowledge article from either the Knowledge Management V3 user interface or the Knowledge Management Service Portal.

**Note:**

-   Users who are already subscribed to a knowledge base are also subscribed to the articles within that knowledge base.
-   To subscribe to articles from the base service portal \(`https://<instance name>` `/sp?`\), you must navigate to the [Knowledge Management Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-service-portal-pages.md) pages \(for example, `https://<instance name>` `/sp?id=kb_home)` from the base service portal.
-   To manage the knowledge subscription for knowledge base and knowledge article, see [Manage knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/manage-knowledge-subscriptions.md).
-   Starting with the Washington DC release, the Knowledge Management v3 homepage \(com.snc.knowledge3\) is being prepared for deprecation in the future Y release. It is replaced by the Knowledge Management Service Portal \(com.snc.knowledge\_serviceportal\), which is active by default for customers on Madrid and later releases. For more information about the new experience, see [Knowledge Management Service Portal homepage features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-service-portal-pages.md).


## Procedure

1.  Navigate to **All** &gt; **Knowledge** &gt; **Homepage**.

2.  Click **Subscribe** at the top of the knowledge article.

    The system shows an information message about the article subscription and the button toggles to **Subscribed**. If the email notification contains an article link, the link points to the Knowledge Management Service Portal. The email notification for a subscribed article includes the knowledge article ID, short description, and link to the article.


**Parent Topic:**[Use knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/use-knowledge-subscriptions.md)