---
title: Subscribe to a knowledge base
description: Subscribe to a knowledge base and receive notifications when articles are added to that knowledge base.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/subscribe-to-knowledge-base.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use knowledge subscriptions, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Subscribe to a knowledge base

Subscribe to a knowledge base and receive notifications when articles are added to that knowledge base.

## Before you begin

You must activate the Knowledge Management Advanced \(com.snc.knowledge\_advanced\) plugin. For more information, see [Configure knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/configure-subscription-properties.md).

Role required: knowledge

## About this task

Users can subscribe to a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal.

**Note:**

Starting with the Washington DC release, the Knowledge Management v3 homepage \(com.snc.knowledge3\) is being prepared for deprecation in the future Y release. It is replaced by the Knowledge Management Service Portal \(com.snc.knowledge\_serviceportal\), which is active by default for customers on Madrid and later releases. For more information about the new experience, see [Knowledge Management Service Portal homepage features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-service-portal-pages.md).

## Procedure

1.  Navigate to **All** > **Knowledge** > **Homepage**.

2.  Click the **Subscribe** link on the knowledge base tile.

    The link changes to **Subscribed** and includes a check mark.


## Result

Receive notifications when articles are added to the subscribed knowledge base.

**Parent Topic:**[Use knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/use-knowledge-subscriptions.md)