---
title: Unsubscribe from a knowledge base
description: Unsubscribe from a knowledge base.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/unsubscribe-from-knowledge-base.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use knowledge subscriptions, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Unsubscribe from a knowledge base

Unsubscribe from a knowledge base.

## Before you begin

Role required: knowledge

## About this task

Users can unsubscribe from a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal.

**Note:** If you subscribe to an article and then subscribe to the knowledge base, unsubscribing from the knowledge base also unsubscribes you from the article.

Starting with the Washington DC release, the Knowledge Management v3 homepage \(com.snc.knowledge3\) is being prepared for deprecation in the future Y release. It is replaced by the Knowledge Management Service Portal \(com.snc.knowledge\_serviceportal\), which is active by default for customers on Madrid and later releases. For more information about the new experience, see [Knowledge Management Service Portal homepage features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-service-portal-pages.md).

## Procedure

1.  Navigate to **All** > **Knowledge** > **Homepage**.

2.  Point to and click the **Subscribed** link on the knowledge base tile, which toggles to **Unsubscribe**.

    After unsubscribing you from the knowledge base, the link toggles to **Subscribe**.


**Parent Topic:**[Use knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/use-knowledge-subscriptions.md)