---
title: Post a message to a record feed
description: Use Live Feed to post a message to a record feed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/live-feed/t\_PostingMessagesToRecordFeeds.html
release: australia
product: Live Feed
classification: live-feed
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Working with record feeds, Use Live Feed to work on records, Using Live Feed, Live Feed Core UI, Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# Post a message to a record feed

Use Live Feed to post a message to a record feed.

## Before you begin

Role required: none

## Procedure

1.  Open the record feed in one of the following ways:

    -   From your homepage \(must already be following the record\)
    -   As a team in Live Feed \(must already be following the record\)
    -   From My Live Feed \(must already be following the record\)
    -   From the **Live Feed** pop-up window
    -   From the **Live Feed** tab on the activity formatter
    -   Click the **Show Live Feed** buttonin the form header.
2.  Compose the message and add images and links.

3.  In the To list, select the record where you want to post the message.

    **Note:** Applies to Live Feed only.

4.  Select the **Work Notes** check box to post the message as a work note.

    Only users with access to work notes on the record can post and see work notes. This option is only available for records that have a journal field.

5.  Click **Post**.

    **Note:** If the record has journal fields for comments or work notes, your message is automatically added to the appropriate field on the record. If the record has a standard text field for comments on the activity formatter, each live post overwrites the field value. Comments added through Live Feed start with \#LiveFeed on the activity formatter.


**Parent Topic:**[Working with record feeds](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/live-feed/c_WorkingWithRecordFeeds.md)