---
title: Hermes Messaging Service
description: The Hermes Messaging Service enables you to integrate your Apache Kafka environment with your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service.html
release: australia
product: Multi-Instance Framework - Hermes
classification: multi-instance-framework-hermes
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Hermes Messaging Service

The Hermes Messaging Service enables you to integrate your Apache Kafka environment with your ServiceNow® instance.

## Get started

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[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about Hermes Messaging Service benefits, use cases and limitations.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/exploring-hermes-messaging-service.md)

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[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Learn about activation and set up a secure connection.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/configuring-hermes-messaging-service.md)

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[Produce and consume messages\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Learn about producing and consuming Kafka messages.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/exchanging-data-hermes-messaging-service.md)

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[Manage namespaces and topics\[Omitted image "bus-manage.svg"\] Alt text:Manage namespaces and topics in Hermes.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/managing-namespaces-topics-hermes.md)

</td><td>

[Administer\[Omitted image "bus-elevate.svg"\] Alt text:View diagnostics and inspect topics.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-administration.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Learn about Hermes Messaging Service components and the security model.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/multi-instance-framework-hermes/hermes-messaging-service-reference.md)

</td></tr></tbody>
</table>