---
title: Configuring Notify
description: Configure and use Notify application with the third-party applications in your environment to resolve the incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/configuring-notify.html
release: australia
product: Notify
classification: notify
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configuring Notify

Configure and use Notify application with the third-party applications in your environment to resolve the incidents.

-   **[Activate Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_ActivateNotify.md)**  
You can activate the Notify \(com.snc.notify\) plugin if you are an administrator. This plugin includes demo data and activates related plugins if they are not already active.
-   **[Configure Notify with Twilio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_ConfigureNotifyWithTwilio.md)**  
Configure Notify to use the Twilio telephony service.
-   **[Configure Notify Zoom connector in Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/configure-notify-zoom-connector.md)**  
Configure Notify to receive the event information from Zoom. An event is usually any action that is related to a meeting.
-   **[Configure a provider in Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/configure-providers-for-provider-selectors.md)**  
Configure a conference provider or a phone number to be used as choices for initiating a conference call. For sending SMS, configure preferences for phone numbers.
-   **[Configure SMS opt-out preferences](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/opt-out-requests.md)**  
Allow recipients to opt out of receiving text messages.
-   **[Configure Notify Cisco Webex Connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/setup-cisco-webex-notify.md)**  
Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls.

**Parent Topic:**[Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-landing-page.md)