---
title: Join and end a conference call from incident communications management
description: After a conference call is initiated, join the call to participate in the discussion or end the call when the conference is no longer required.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/join-end-conference-call-from-icp.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Notify with Incident Communications Management, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Join and end a conference call from incident communications management

After a conference call is initiated, join the call to participate in the discussion or end the call when the conference is no longer required.

## Before you begin

Role required: notify\_view, ia\_admin or notify\_setup\_admin

## Procedure

1.  Navigate to **Incident Communications Management** > **All**.

2.  Open the relevant incident communication plan.

3.  Click the **Conference** tab.

4.  For the relevant incident communications task, under **Actions**, perform one of the following actions.

<table id="choicetable_erb_xlq_thb"><thead><tr><th align="left" id="d643621e92">

Option

</th><th align="left" id="d643621e95">

Description

</th></tr></thead><tbody><tr><td id="d643621e101">

**Join Conference Call**

</td><td>

If you are not already logged into the conference call, you can join the conference.

</td></tr><tr><td id="d643621e112">

**End Conference Call**

</td><td>

End the conference when the discussion is over.**Note:** The work notes get updated with the details of the conference call such as duration and participants.

</td></tr></tbody>
</table>
**Parent Topic:**[Using Notify with Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithIncidentAlert.md)