---
title: Notify reference
description: View the additional information about Notify application in this section.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/notify-reference-section.html
release: australia
product: Notify
classification: notify
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Notify reference

View the additional information about Notify application in this section.

-   **[Differences between Notify-Twilio and Notify-Twilio Direct](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/difference-notify-twilio-direct.md)**  
Describes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls.
-   **[Migrate to Notify-Twilio Direct driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_MigrateToTwilioDirectDriver.md)**  
Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify.
-   **[Public URLs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/public-urls.md)**  
On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly.
-   **[Components installed with Twilio Direct driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/installed-with-twilio.md)**  
Several types of components are installed with the Twilio Direct driver for integration with Notify.
-   **[Numbers and number groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NumberGroups.md)**  
Number groups allow you to group Notify phone numbers and share workflows across grouped numbers.
-   **[Notify flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-flow-designer.md)**  
Use Notify flows to manage the calls and SMS messages.
-   **[Notify workflow activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyActivities.md)**  
Notify workflow activities manage calls and SMS messages in Notify.
-   **[Components installed with Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/installed-with-notify2.md)**  
Several types of components are installed with the Notify application.

**Parent Topic:**[Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-landing-page.md)