---
title: Reject workflow
description: The Reject workflow activity rejects an incoming Notify call.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/r\_WorkflowActivityRejectCall.html
release: australia
product: Notify
classification: notify
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notify workflow activities, Notify reference, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Reject workflow

The **Reject** workflow activity rejects an incoming Notify call.

You can use the **reject** activity to disconnect only calls that have not yet been answered. Use the **hang up** activity to disconnect calls that have been answered.

## Input variables

Input variables determine the initial behavior of the activity.

|Variable|Description|
|--------|-----------|
|reason|Select a reason for rejecting the call, such as **busy**.|

**Parent Topic:**[Notify workflow activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyActivities.md)