--- title: Call a user from the WebRTC UI description: Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_CallfromWEBRTCUI.html release: australia product: Notify classification: notify topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Using Notify with On-Call Scheduling, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Call a user from the WebRTC UI Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar. ## Before you begin Role required: notify\_view, or itil ## Procedure 1. Navigate to **All** > **On Call scheduling** > **On Call calendars**. 2. In the calendar that opens, click the name of the user you want to call. 3. Choose **Call** to call the user. \[Omitted image "WebRTC2.png"\] Alt text: Screen for WebRTC UI **Parent Topic:**[Using Notify with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithOnCall.md) **Related topics** [Set up Notify with On-Call Scheduling]() [Controlling the on-call communication channel with Notify]() [Key differences between on-call scheduling with NotifyNow and with Notify]()