---
title: Mute or remove a conference call participant
description: As a communications manager, you can mute or kick conference call participants.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_MuteOrKickAConfCallParty.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Notify for making conference calls, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Mute or remove a conference call participant

As a communications manager, you can mute or kick conference call participants.

## Before you begin

Role required: notify\_view, notify\_admin, major\_incident\_manager, or communication\_manager

Before starting this procedure, ensure there is an active conference call with one or more participants.

**Note:** Any participant with the host flag set to active, can mute or kick a participant from a conference call.

## Procedure

1.  Navigate to **All** > **Notify** > **Conference Calls**.

2.  Select a conference call.

3.  In the **Notify Conference Call Participants** related list, select a participant.

4.  Click **Mute** or **Kick**.

    **Note:** You can unmute a muted participant. A kicked participant may rejoin the conference call by calling in again.


**Parent Topic:**[Using Notify for making conference calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyConferenceCalls.md)