---
title: Using Notify
description: Use the service providers to schedule the conference calls with the stake holders to resolve the incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/using-notify.html
release: australia
product: Notify
classification: notify
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Using Notify

Use the service providers to schedule the conference calls with the stake holders to resolve the incidents.

-   **[Using Notify with SMS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifySMS.md)**  
Send and receive SMS messages using Notify.
-   **[Using Notify for making conference calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyConferenceCalls.md)**  
Notify administrators, major incident managers, or communications managers can manage conference calls.
-   **[Using Notify with tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyOnTask.md)**  
Notify allows you to initiate conference calls and send SMS alerts from task records.
-   **[Using Notify with Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithIncidentAlert.md)**  
Use Notify with incident communication plan to send SMS messages or start conference calls.
-   **[Using Notify with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithOnCall.md)**  
When using both Notify and On-Call Scheduling, you can send On-call escalation notifications as SMS messages, in addition to emails.
-   **[Using the Notify Cisco Webex Connector with a major incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/use-cisco-webex-notify-mi.md)**  
Initiate a conference call from the major incident workbench by inviting one or more users to join a call.

**Parent Topic:**[Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-landing-page.md)