---
title: Configure the Service Graph Connector diagnosis skill
description: Review and configure the settings of the Service Graph Connector diagnosis skill.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-config-sgc-diag-skill.html
release: australia
product: Now Assist for Configuration Management Database \(CMDB\)
classification: now-assist-for-configuration-management-database-cmdb
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow Otto for Configuration Management Database \(CMDB\), Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# Configure the Service Graph Connector diagnosis skill

Review and configure the settings of the Service Graph Connector diagnosis skill.

## Before you begin

Role required: admin

## About this task

By default, all skills exist in the global domain. When you use AI in a domain-separated environment, users are only able to access data in their domain. For example, if a user uses the summarization skill, AI only uses material that exists in the user's domain when generating that summary. Additionally, there is no co-mingling of data for domain-separated instances when using generative AI skills. The data resides only on the instance, and the shared services used for generative AI do not persist any requests \(prompts\) and responses. For more information, see [Domain separation in the AI Admin Hub console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/domain-separation-in-the-now-assist-admin-console.md). \(Note that global domain is not the same as global scope. For more information, see [Exploring Next Experience pickers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/next-experience-pickers.md).\)

## Procedure

1.  Access the setting tabs for the Service Graph Connector diagnosis skill.

    1.  Navigate to **All** > **AI Admin Hub**.

    2.  On the **AI Skills** tab, expand **Technology** and then select **CMDB**.

    3.  Select the Service Graph Connector diagnosis skill.

    4.  On the skill detail page, select **Edit configuration**.

2.  In the Select display section, review where the skill appears and then select **Save and continue**.

3.  In the Review and activate section, review your selections and then select **Activate**.

4.  On the Successfully activated pop-up, select **Return to Service Graph Connector**.

5.  In the Active skills section of the Service Graph Connector page, see the **Status** column to verify that the skill is active.

    \[Omitted image "now-assist-sgc-active.png"\] Alt text: Active skills section displaying that theService Graph Connector diagnosis skill is active.


**Parent Topic:**[Configuring ServiceNow Otto for CMDB](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-configuring.md)