---
title: Using AI agents in ServiceNow Otto for CMDB
description: Users with the cmdb\_dedup\_admin role can access ServiceNow Otto for CMDB agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-for-configuration-management-database-cmdb/now-assist-cmdb-use-ai-agents.html
release: australia
product: Now Assist for Configuration Management Database \(CMDB\)
classification: now-assist-for-configuration-management-database-cmdb
topic_type: concept
last_updated: "2026-10-05"
reading_time_minutes: 1
breadcrumb: [ServiceNow Otto for Configuration Management Database \(CMDB\), Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---

# Using AI agents in ServiceNow Otto for CMDB

Users with the cmdb\_dedup\_admin role can access ServiceNow Otto for CMDB agents.