---
title: Enable multilingual service in ServiceNow Otto
description: Enable multilingual service in the ServiceNow Otto AI Admin console for Knowledge Management to support different languages across third-party AI model providers. Select languages for each provider and enable native and dynamic translation support.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-in-knowledge-management/Now-assist-enable-multilingual-service.html
release: australia
product: Now Assist in Knowledge Management
classification: now-assist-in-knowledge-management
topic_type: task
last_updated: "2026-07-20"
reading_time_minutes: 1
breadcrumb: [Configure ServiceNow Otto in Knowledge Management, ServiceNow Otto in Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Enable multilingual service in ServiceNow Otto

Enable multilingual service in the ServiceNow Otto AI Admin console for Knowledge Management to support different languages across third-party AI model providers. Select languages for each provider and enable native and dynamic translation support.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Admin** > **Settings** > **Multilingual service**.

2.  In **Native Translation**, select the toggle to respond in user-preferred languages using the AI model provider's built-in multilingual capabilities.

3.  In **Dynamic Translation**, select the toggle button to get additional support for languages that aren’t supported by the AI model providers.

4.  Select **Edit** to manage addition or removal of a language support for an AI model provider.


## Result

Multilingual service is enabled in Knowledge Management.

**Parent Topic:**[Configuring ServiceNow Otto in Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/configuring-now-assist-km.md)