--- title: Enable article optimization recommendations description: Enable article optimization recommendations in ServiceNow Otto to activate AI-powered improvement suggestions for knowledge articles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-in-knowledge-management/enable-ao-recommendations.html release: australia product: Now Assist in Knowledge Management classification: now-assist-in-knowledge-management topic_type: task last_updated: "2026-07-20" reading_time_minutes: 1 keywords: [article optimization recommendations, AI Skills, knowledge optimization, AI Admin] breadcrumb: [Configure ServiceNow Otto in Knowledge Management, ServiceNow Otto in Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Enable article optimization recommendations Enable article optimization recommendations in ServiceNow Otto to activate AI-powered improvement suggestions for knowledge articles. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **AI Admin**. 2. Select the **AI Skills** tab. 3. In the left panel, select **Platform**. 4. Under **Platform**, select **Knowledge**. 5. Locate the **Article Optimization Recommendations** toggle and enable it. 6. Select **Save**. **Parent Topic:**[Configuring ServiceNow Otto in Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/configuring-now-assist-km.md)