---
title: Generate and edit articles using ServiceNow Otto in the Knowledge Center article editor
description: This task explains how to create and improve a knowledge article with the Knowledge center article editor.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-in-knowledge-management/kc-article-editor.html
release: australia
product: Now Assist in Knowledge Management
classification: now-assist-in-knowledge-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use ServiceNow Otto in Knowledge Management, ServiceNow Otto in Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Generate and edit articles using ServiceNow Otto in the Knowledge Center article editor

This task explains how to create and improve a knowledge article with the Knowledge center article editor.

## Before you begin

Role required: admin

Suggested reading: [Edit an article using the ServiceNow Otto context menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-using-context-menu.md).

## Procedure

1.  Navigate to **All** > **Knowledge** > **Knowledge Center**.

    You can also access Knowledge Center through **Workspace** > **Knowledge Center**.

2.  In the **Knowledge Actions**, select **Create an article**.

3.  Select the desired knowledge base.

4.  Choose either the desired template and select **Next** to open the Knowledge center article editor.

5.  Enter the instructions for generating content, such as `Generate an article for password reset`.

    Review the generated article. You can edit the content, check grammar, and make the article easy to read. You can also select **Regenerate** to create an article based on your prompt.

    Using the Knowledge Center Article Editor helps you quickly produce high-quality, accurate, and lucid knowledge articles, saving time and improving support for your organization.

    **Note:** The instruction block's content should not include any of the following tags: `img`, `video`, `audio`, `canvas`, `svg`, `iframe`, `script`, `input`, and `button`. Additionally, some elements, when selected on their own, can prevent the ServiceNow Otto icon from appearing.


**Parent Topic:**[Using ServiceNow Otto in Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/using-now-assist-in-km.md)