---
title: Client software distribution extension framework
description: Client software distribution \(CSD\) provides built-in extension points for integrating a ServiceNow instance with client software distribution providers, such as Casper, Altiris, or LANDesk.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/orchestration/c\_CSDExtensionFramework.html
release: australia
product: Orchestration
classification: orchestration
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Client Software Distribution, Orchestration applications, Classic Orchestration, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Client software distribution extension framework

Client software distribution \(CSD\) provides built-in extension points for integrating a ServiceNow instance with client software distribution providers, such as Casper, Altiris, or LANDesk.

**Important:** The use of CSD extension points is an advanced procedure intended for use by experienced ServiceNow AI Platform developers only. Instructions for customizing your instance to deploy and revoke software from a software distribution provider can be found in the CSD Extension Implementation Guide.

-   **[Configure client software distribution providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/orchestration/t_ConfigCSDProviders.md)**  
Identify the provider and specify the workflows and extension points for a customized software distribution process.
-   **[Client software distribution extension keys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/orchestration/r_CSDExtensionKeys.md)**  
Client software distribution \(CSD\) extension keys allow you to customize the deployment and revocation of software from distribution providers.
-   **[Client software distribution extension points](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/orchestration/r_CSDExtensionPoints.md)**  
The client software distribution \(CSD\) extension points create the customization code for the specific provider and the extension keys.

**Parent Topic:**[Client Software Distribution](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/orchestration/c_ClientSoftwareDistribution.md)