---
title: Password Reset
description: The ServiceNow Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/password-reset/password-reset-landing-page.html
release: australia
product: Password Reset
classification: password-reset
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Password Reset

The ServiceNow® Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent.

\[Omitted video\] Description: Password Reset Overview

## Password Reset for Virtual Agent

Augment an end-user experience with Password Reset for ServiceNow® Virtual Agent that handles common support issues, using pre-built conversations.

## Password Reset Windows Application

The Password Reset Windows Application enables a user, who forgets the password or is locked out of a Windows computer, to reset the password directly from the Windows login screen.

## Get started

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about Password Reset concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/exploring-password-reset.md)

</td><td>

[Set up and configure\[Omitted image "bus-optimize-manage.svg"\] Alt text:Set up and configure Password Reset for your users.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/password-reset-admin-guide.md)

</td></tr><tr><td>

[Enroll for Password Reset\[Omitted image "bus-agent-workspace-1.svg"\] Alt text:Enroll for Password Reset.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/c_EnrollInPasswordReset.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components like fields and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/password-reset-reference.md)

</td></tr></tbody>
</table>