---
title: Sentiment analysis property
description: You can use the sentiment analysis property to customize the Sentiment Analysis module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/sentiment-analysis-properties.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Sentiment analysis for surveys, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Sentiment analysis property

You can use the sentiment analysis property to customize the **Sentiment Analysis** module.

|Name|Description|
|----|-----------|
|**Response time for the outbound call of Sentiment Analysis API** \(**sn\_nlp\_sentiment.glide.sentiment.transaction.timeout**\)|Maximum time \(milliseconds\) expected for executing the outbound call for Sentiment Analysis API before it’s timeout.|

**Parent Topic:**[Sentiment analysis for surveys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/sentiment-analysis.md)

**Related topics**  


[Sentiment analysis for surveys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/sentiment-analysis.md)