--- title: Catalog Agent description: Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/catalog-agent-reference-1.html release: australia product: Service Catalog classification: service-catalog topic_type: reference last_updated: "2026-06-26" reading_time_minutes: 1 breadcrumb: [Conversational Catalog Requests reference, Conversational Catalog Requests, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Catalog Agent Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests. - **[Catalog Agent conversational status conditions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/catalog-conv-limitations.md)** Conditions that determine whether a catalog item can deliver a fully conversational experience in the Premium chat interface. **Parent Topic:**[Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/catalog-agent-reference.md)