---
title: HTML
description: The HTML variable lets you provide content with advanced formatting, including images, for a catalog item.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/html.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Types of service catalog variables, Service catalog variables, Service Catalog Reference, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# HTML

The HTML variable lets you provide content with advanced formatting, including images, for a catalog item.

Use the variable to create fields for user input. You can also use the variable for reusable content when put into a variable set, such as terms and conditions.

The variable is available in two modes: edit and read-only. In edit mode, a toolbar is available, and links do not work. In read-only mode, the toolbar is disabled, and links work. To switch between modes, use entitlements or create a UI policy to set the HTML field to read-only mode.

**Note:** HTML variables are not supported for display on the shopping cart summary or approval summary screens.

\[Omitted image "HtmlVariable.png"\] Alt text: An HTML variable

**Parent Topic:**[Types of service catalog variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/r_VariableTypes.md)

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