---
title: View request notifications
description: View request notifications that are sent during specific events in a catalog request life cycle. These notifications are sent to various recipients including the Employee Center and ITIL users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/view-request-notification.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service Catalog request fulfillment, Configuring Service Catalog, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# View request notifications

View request notifications that are sent during specific events in a catalog request life cycle. These notifications are sent to various recipients including the Employee Center and ITIL users.

## Before you begin

Role required: admin

## About this task

Use the email notification layout and template that is shipped with the Employee Experience Foundation \(com.snc.sn\_ex\_emp\_fd\) plugin to deliver notifications that are consistent and built with industries best practices layout. Applying the layout to email notifications elevates the look and feel, and also helps to deliver branded notifications. For more information, see [Use email notification layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/activate-notification-template.md).

## Procedure

1.  Navigate to **All > System Notification > Email > Notifications**.

2.  View the notifications related to request by filtering the **Table** field by **sc\_request**and **sc\_req\_item**.

3.  Click the notification name to view the details.

    **Note:** To receive these notifications, the end user must enable notifications. For more information, see [Subscription-based notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_SubscriptionBasedNotifications.md).


**Parent Topic:**[Service Catalog request fulfillment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/request-fulfillment.md)