--- title: Survey Overview dashboard description: The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/survey-overview-module.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Surveys reference, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Survey Overview dashboard The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State. **Note:** The **Survey Overview dashboard** is deprecated. It is no longer deployed, enhanced, or supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. |Report|Table| |------|-----| |Assignment Group Customer Satisfaction 90 Day Average|Metric Results \[asmt\_metric\_result\]| |Service Desk Survey 'Timely Response' 90 Days|Metric Results \[asmt\_metric\_result\]| |Surveys by Metric Type and State|Assessment Instances \[asmt\_assessment\_instance\]| |Service Desk Survey 'Overall Experience' 60 Days|Metric Results \[asmt\_metric\_result\]| |Service Desk Survey 'Tech Courteous' 90 Days|Metric Results \[asmt\_metric\_result\]| |Service Desk Survey 'First Call Resolve' 60 Days|Metric Results \[asmt\_metric\_result\]| |Service Desk Survey 'Tech Competence' 60 Days|Metric Results \[asmt\_metric\_result\]| \[Omitted image "survey-overview-dashboard.png"\] Alt text: Various survey reports that appear on the Survey Overview dashboard. **Parent Topic:**[Surveys reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/survey-reference.md)