--- title: Customize the appearance of a survey description: As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_CustomizingAppearance.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Customize the appearance of a survey As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires. ## Before you begin Role required: survey\_admin or admin ## About this task For color properties, enter either an HTML color name or hexadecimal \(hex\) value. For hex values, the `#` character is required. Values aren't case-sensitive. For example, if all the following formats are valid: `LightGray`, `lightgray`, and `#D3D3D3`, a preview of the color appears next to the field. The customizations that you make apply to all assessments and surveys. ## Procedure 1. Navigate to either of the following modules. - **Assessments** > **Admin** > **Assessment Properties** - **Survey** > **Administration** > **Properties** For a description of the properties, see . 2. On the Properties page, edit the properties as needed. Refer to the following screenshot to see which parts of the assessment questionnaires are controlled by the properties. **Note:** You can customize the **Caption font color**, **Caption background color**, and **Question header background color** only if Next Experience is turned off. \[Omitted image "AssessmentColorProperties.png"\] Alt text: Assessment color properties 3. Click **Save**. Clear the browser's cache to see updates. **Parent Topic:**[Survey administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_SurveyAdminTasks.md) **Related topics** [View survey reports]() [Survey designer]() [View a survey instance]() [Survey users and groups]() [Copy a survey]() [Publish a survey]() [Survey definitions]() [Create a survey designer template question]() [Survey questions]() [Survey trigger conditions]() [Survey distribution]() [Outlook Actionable Messages]() [Sentiment analysis for surveys]() [Surveys in Service Portal and the Now Mobile app]() [Surveys in ITSM Virtual Agent]() [Legacy survey migration]()