---
title: Set up and administer quizzes
description: Set up and administer quizzes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_QuizProcess.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Quizzes, Quizzes, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Set up and administer quizzes

Set up and administer quizzes.

## Before you begin

Role required: assessment\_admin or admin

## Procedure

1.  Create reusable question templates for quizzes.

2.  Create the quiz using the Quiz Designer or with forms accessed from the navigation menu.

    The quiz record includes specifics such as duration, notification preferences, a questionnaire introduction, and ending notes displayed to recipients.

3.  Edit the default category or create additional categories as needed.

    The system creates a category with the same name as the quiz.

4.  Define users for each category.

    These are the recipients who answer the questions in a category. You can define different users for each category.

5.  Create the questions for each category.

6.  Create the answers for each question and determine if the questions are scored.

    You can create unique answers or select preconfigured answers from a template.


## What to do next

Publish and distribute the quiz. You can send the quiz to a single user or all users in each category.

Review the results from the submitted quizzes in reports and scorecards.

**Parent Topic:**[Using Quizzes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/using-quizzes.md)

**Related topics**  


[Create a quiz](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_CreateaQuiz.md)

[Metric templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_MetricTemplates.md)