--- title: Configuring Unified Map — admin settings description: Administrators can configure general Unified Map settings to control the initial content and appearance of maps for all users in a workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/unified-map/administer-unified-map.html release: australia product: Unified Map classification: unified-map topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 6 breadcrumb: [Unified Map, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities] --- # Configuring Unified Map — admin settings Administrators can configure general Unified Map settings to control the initial content and appearance of maps for all users in a workspace. ## Activating Unified Map To activate Unified Map, set up the CMDB Workspace ServiceNow Store app and then enable the **sn\_sm\_scoped\_app.sa.unified\_map.enabled** system property. For more information, see [Set up CMDB Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuration-management-database-cmdb/setup-cmdb-workspace.md). ## Unified Map settings that admins can configure These workspace-specific configuration settings affect all users of the CMDB Unified Map page. The settings don't affect other copies of the Unified Map template. - [Create or manage a shared preset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-manage-shared-preset.md) - [Configure how many nodes can appear on a map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-max-nodes-on-maps.md) - [Configure the default or maximum number of levels on maps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-levels-on-maps.md) - [Configure endpoint de-duplication on maps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-endpnt-deduplicate.md) - [Configure CIs to appear based on life cycle stage value](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-confg-operational-state.md) - [Configure how to display related items on the map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-related-items.md) - [Configure which attributes to display in the Attributes panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-extended-prop.md) - [Configure display of connections to a referenced class](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-map-references.md) - [Create a class profile of visible layers for classes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-class-profile.md) - [Create or manage a shared preset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-manage-shared-preset.md) ## How configuration settings for Unified Map are stored See [How configuration settings for Unified Map are stored](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-settings-viewing.md). ## Unified Map settings that non-admin users can configure Non-admin users can customize some aspects of their personal experience with Unified Map, but can't configure instance-wide workspace-specific settings. Non-admin users can control which elements appear on the map, isolate and analyze relationships between CIs, and simplify the map to isolate issues. For more information, see [Controlling Unified Map contents and appearance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-appearance.md). - **[Create or manage a shared preset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-manage-shared-preset.md)** Admins can save a set of Unified Map map filter settings \(layer, CI class, relationship type, and other CI attribute settings\) as a shared preset that any user can apply to their map view. - **[Configure how many nodes can appear on a map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-max-nodes-on-maps.md)** Configure the maximum number of nodes that can be loaded when a map in this workspace opens. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure the default or maximum number of levels on maps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-levels-on-maps.md)** Configure the default or maximum number of levels on maps. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure endpoint de-duplication on maps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-cfg-endpnt-deduplicate.md)** Configure how duplicate edges are displayed on maps. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure CIs to appear based on life cycle stage value](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-confg-operational-state.md)** By default, only CIs for which **Life cycle stage** is **Operational** or empty appear on maps. You can configure the map to display CIs with other **Life cycle stage** values. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure how to display related items on the map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-related-items.md)** Add related items categories, specify which information should appear on cards on the Unified Map **Related items** panel, and specify how related items \(events\) appear on the timeline and on badges. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure which attributes to display in the Attributes panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-extended-prop.md)** Each class has a unique set of extended attributes that appear in the bottom section of the **Attributes** panel for a CI. For any class, you can specify which extended attributes should be displayed. These are general settings that only sn\_cmdb\_admin can configure. - **[Configure display of connections to a referenced class](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-map-references.md)** Configure how to display connections to a referenced class and from a referencing class on Unified Map. A reference connects two CIs from differing classes that aren't connected by a relationship. These are general settings that only sn\_cmdb\_admin can configure. - **[Create a class profile of visible layers for classes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-class-profile.md)** Configure a class profile that specifies which layers should appear for a particular class: application, service instance, business, or infrastructure. For example, you can configure that the mapped application service \(service instance\) \[cmdb\_ci\_service\_discovered\] class should display only Service Mapping data and not infrastructure elements. - **[How configuration settings for Unified Map are stored](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-settings-viewing.md)** General configuration settings that control Unified Map are collected in a configuration identifier. A configuration identifier is a set of properties and table-driven configurations that specify the appearance and content of an instance of a UX application. The **CMDB Workspace** UX application contains Unified Map. **Parent Topic:**[Unified Map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-landing-page.md) **Related topics** [Configuration identifiers framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/configuration-management-database-cmdb/configuration-identifiers-framework.md) [How configuration settings for Unified Map are stored](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/unified-map/unified-map-config-settings-viewing.md)