--- title: View cmdb\_ci relationships in Unified Map description: Even though CIs in the cmdb\_ci table don't appear in Service Mapping data, CMDB CIs relationships appear on the map. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/unified-map/u-map-show-rltships-for-cmdb-ci-cis.html release: australia product: Unified Map classification: unified-map topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Viewing relationships, Use, Unified Map, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities] --- # View cmdb\_ci relationships in Unified Map Even though CIs in the cmdb\_ci table don't appear in Service Mapping data, CMDB CIs relationships appear on the map. ## Before you begin Role required: - To access maps: sn\_cmdb\_user, sn\_cmdb\_editor or sn\_cmdb\_admin - To access maps with operational service instances: app\_service\_user, and sm\_user or sm\_admin - To access maps with operational and non-operational service instances: app\_service\_admin, and sm\_user or sm\_admin - To access and view related items: itil ## About this task The **unifiedmap.service\_map.exclude\_classes** property in the **sn\_cmdb\_ws\_config\_property** table specifies the CMDB CI classes that display relationships on maps: - Dynamic CI Group \[cmdb\_ci\_query\_based\_service\] - Connection Service Instance \[cmdb\_ci\_connection\_service\_instance\] - Data Service Instance \[cmdb\_ci\_data\_service\_instance\] - Facility Service Instance \[cmdb\_ci\_facility\_service\_instance\] - Network Service Instance \[cmdb\_ci\_network\_service\_instance\] - Network Function \[cmdb\_ci\_network\_function\_instance\] - Operational Process Service Instance \[cmdb\_ci\_operational\_process\_service\_instance\] - OT System Service \[cmdb\_ci\_ot\_system\_service\] ## Procedure 1. Specify any CI that is in the cmdb\_ci table as the home node. The map displays the CI and its related CIs. \[Omitted image "um-cmdb\_ci-relationships.png"\] Alt text: Service instances for the selected CI.