---
title: Using assessments
description: Before you create assessments, assign the assessment\_admin role to the appropriate users in your organization and determine your objectives for the assessment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/using-assessments.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Assessments, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Using assessments

Before you create assessments, assign the assessment\_admin role to the appropriate users in your organization and determine your objectives for the assessment.

-   **[Assessment administrator tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_AssessmentProcess.md)**  
Before you create assessments, assign the assessment\_admin role to the appropriate users in your organization and determine your objectives for the assessment.
-   **[Take an assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_TakeAnAssessment.md)**  
Take the assessments assigned to you from the assessment and survey queue.
-   **[Metric types and assessable records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_MetricTypesAndAssessableRecords.md)**  
In the Assessments application, assessment administrators create and administer metric types and assessable records.

**Parent Topic:**[Assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_Assessments.md)