---
title: View article optimization analysis
description: Learn how to navigate to Article optimization in Knowledge Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/view-article-optimization.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Knowledge Center, Knowledge Center, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# View article optimization analysis

Learn how to navigate to Article optimization in Knowledge Center.

## Before you begin

Role required: admin

## About this task

Article optimization safeguards content relevance and accuracy. Outdated or poorly structured articles compromise usability and can result in operational errors. Regular optimization maintains quality standards, supports compliance, and strengthens the accuracy of the knowledge base.

## Procedure

1.  Navigate to **All** > **Knowledge** > **Knowledge center**.

    You can also access Knowledge center through **Workspace** > **Knowledge center**.

2.  In the **Insights** section, under **Article optimization**, select **View top issues**.

    In the new tab, you see a list of all flagged articles with their detected issues.

3.  Select the knowledge article that you want to view.

4.  In the **Article Optimization** pane, you can review the detected issues by using following actions:

    -   Select **Ignore** to ignore this suggestion.
    -   Select **Review** to review the article and update it.
5.  Select **Checkout**, to create another version of this article.

6.  After you create an article, you can **Save** and **Publish** the article.

    You can ignore suggestions, apply recommended updates, or create an article. Save and publish the article so that it meets quality and optimization standards.


## Result

The selected gap is updated or resolved, improving knowledge coverage.