---
title: Utility workflow activities
description: Utility activities provide controls over the path of the workflow, and other useful tools.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/workflow-activities/c\_UtilityActivities.html
release: australia
product: Workflow Activities
classification: workflow-activities
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workflow activities reference, Workflow activities, Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Utility workflow activities

Utility activities provide controls over the path of the workflow, and other useful tools.