---
title: Configure Accounts payable document classification skill
description: Configure the Document classification skill to automatically identify and categorize incoming documents by type before the invoice extraction process begins.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/config-doc-classification-skill-apo.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [APO, Accounts Payable Invoice Processing, Document Intelligence, DocIntel, Document classification skill]
breadcrumb: [Configure ServiceNow Otto for Accounts Payable Operations \(APO\), ServiceNow Otto for APO, Accounts Payable Operations, Finance and Supply Chain]
---

# Configure Accounts payable document classification skill

Configure the Document classification skill to automatically identify and categorize incoming documents by type before the invoice extraction process begins.

## Before you begin

Role required: admin

Scope: Accounts Payable Operations integration with Document Intelligence.

Plugins required:

-   ServiceNow Otto in Document Intelligence
-   Account Payable Invoice Processing
-   ServiceNow Otto for Accounts Payable Operations \(APO\)
-   Document Intelligence for Accounts Payable Operations Content Pack

## Procedure

1.  Navigate to **All** > **AI Admin Hub** > **Skills** > and select the **AI skills** > **** > **Common Finance & Supply Chain features** tab of the AI Admin Hub console.

2.  Select **Finance and Supply Chain** > **Accounts Payable Operations** > **Accounts payable document classification** to view the skills for the APO features.

3.  Select **Activate** the skill.

4.  Select **Save and continue**.

5.  In the **Review and activate** section, select **Activate**.

    The **Accounts payable document classification** use case is provided as out of the box within the skill. Make a copy of the following OOB flows in the flow designer and activate.

    -   [Invoice processing case for invoice email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/inv-processing-case-invoice-email.md)
    -   [Process classification attachment using DI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/process-classification-attachment-di.md)
    -   [Classification values on invoice staging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/set-classification-values-on-invoice-stage.md)
    -       **Note:** The **Manual Classification on DI Error** scheduler runs every 30 minutes, checking for invoice cases where the DocIntel status is stuck in processing classification, and performs the following actions:

    -   Sets the DI status to Classification failed and the staging record status to Review required if all associated staging records are stuck in in-processing state
    -   Sets the DI status to Classification STP failed and the staging record status to Review required if some associated staging records are stuck in in-processing state
    The **Manual Classification on DI Error** scheduler is inactive by default. Activate the scheduler to pick invoice cases that are stuck in processing classification.

    The **Accounts payable document classification** is activated and the incoming email with attached documents are automatically categorized into invoices in the workspace.