--- title: Create an invoice task description: Create an invoice task and assign it to a user or group to resolve an invoice inquiry case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/create-apm-task.html release: australia product: Accounts Payable Operations classification: accounts-payable-operations topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [APO, Accounts Payable Operations, APO Admin, invoice management, Accounts Payable Workspace, invoice inquiry case] breadcrumb: [Invoice inquiry cases, Using Invoice Case Management, Use, Accounts Payable Operations, Finance and Supply Chain] --- # Create an invoice task Create an invoice task and assign it to a user or group to resolve an invoice inquiry case. ## Before you begin Role required: sn\_ap\_cm.agent or sn\_ap\_cm.admin ## Procedure 1. Navigate to **All** > **All** > **Accounts Payable Operations** > **Accounts Payable Workspace**. 2. Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon\). 3. Do one of the following: - **Lists** > **My Work** > **My open invoice inquiry cases** - **Lists** > **All Work** > **All open invoice inquiry cases** 4. In the Number column, select the link for an invoice inquiry case to open it. 5. Select the **Tasks** tab and then select **New**. 6. On the Create New Invoice task form, fill in the fields. For a description of the field values, see [Create New Invoice task form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/create-apm-task-form.md). 7. Select **Save**. **Parent Topic:**[Invoice inquiry cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/work-with-inquiry-cases.md)