---
title: Create an invoice manually when Document Intelligence is unavailable
description: Manually create an invoice when Document Intelligence is unavailable and an invoice processing case has been created without invoice data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/create-invoice-no-docintel.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [APO, Accounts Payable Operations, invoice processing, AP case, AP specialist, AP case, AP specialist]
breadcrumb: [Invoice ingestion process when Document Intelligence is unavailable, Invoice processing cases, Using Accounts Payable Invoice Processing, Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Create an invoice manually when Document Intelligence is unavailable

Manually create an invoice when Document Intelligence is unavailable and an invoice processing case has been created without invoice data.

## Before you begin

Role required: sn\_ap\_apm.accounts\_payable\_specialist

## Procedure

1.  Navigate to **All** > **Accounts Payable Operations** > **Accounts Payable Workspace**.

2.  Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon\).

3.  Do one of the following:

    -   Navigate to **Lists** > **My Work** > **My open invoice processing cases**.
    -   Navigate to **Lists** > **All Work** > **All open invoice processing cases**.
4.  Open the invoice processing case.

5.  Select **Create invoice**.

    The invoice is created and the invoice processing case displays the following message:

    `Invoice has been successfully created. Verify all the required fields are correct and add invoice lines before submitting.`

    Verify that the values in the invoice fields are correct and ensure that you add at least one invoice line for the invoice. For more information, see [Create an invoice line manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/create-invoice-line.md).

6.  Select **Submit invoice**.


**Parent Topic:**[Invoice ingestion process when Document Intelligence is unavailable](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/invoice-ingest-docintel-unavailable.md)