---
title: Create a knowledge base article for invoices
description: Create a knowledge base article to share invoice information and policies with your employees and suppliers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/create-knowledge-base-articles-for-invoices.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
keywords: [APO, Accounts Payable Operations, invoice management, supplier, AP specialist]
breadcrumb: [Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Create a knowledge base article for invoices

Create a knowledge base article to share invoice information and policies with your employees and suppliers.

## Before you begin

Role required: sn\_ap\_apm.accounts\_payable\_specialist

## Procedure

1.  Navigate to **All** > **Knowledge**.

2.  Select **Create New Article**.

3.  On the form, fill in the fields.

    |Create article form field|Description|
    |-------------------------|-----------|
    |Number|System-generated unique identifier for the request.|
    |Knowledge base|Knowledge base to which this article belongs.|
    |Category|Category of the article such as Accounts Payable. Use the category picker to select an existing category or subcategory. You can create a category or subcategory to suit your requirements.|
    |Valid to|Validity of the article.|
    |Article type|Type of article such as HTML.|
    |Workflow|Status of the article.|
    |Source Task|Name of the article source.|
    |Attachment link|Link to attachments.|
    |Display attachments|Display of attachments in the article. When you do not select this option, the article does not display the attachments.|
    |Short description|Short description of the article.|
    |Article body|Detailed description of the article.|

4.  To check if any duplicate articles are available with similar short descriptions, select **Search for Duplicates**.

5.  Do one of these actions.

    |Action|Description|
    |------|-----------|
    |**Submit**|To submit an article for review, select **Submit**.|
    |**Save**|To save an article, from the Additional actions menu, select **Save**.|


## What to do next

-   View your submitted articles by navigating to **Knowledge** > **My Knowledge Articles**
-   Track the progress of your article from **My Knowledge Articles**.
-   Manage the article workflows, such as reviewing, publishing, updating, or retiring the article.

**Parent Topic:**[Accounts Payable Operations overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/use-acc-pay-mgmt.md)

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