---
title: Using Invoice Case Management
description: Manage and resolve invoice inquiry cases raised by employees and suppliers using Invoice Case Management to address invoice-related issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/use-invoice-case-mgmt.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [APO, Accounts Payable Operations, invoice inquiry case, supplier, resolve invoice, manage invoice, invoice case management]
breadcrumb: [Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Using Invoice Case Management

Manage and resolve invoice inquiry cases raised by employees and suppliers using Invoice Case Management to address invoice-related issues.

-   **[Invoice inquiry cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/work-with-inquiry-cases.md)**  
Invoice inquiry cases help resolve invoice-related issues raised by suppliers or employees through structured case workflows.

**Parent Topic:**[Accounts Payable Operations overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/use-acc-pay-mgmt.md)

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