---
title: View tasks for an Insufficient Goods Receipt exception
description: View purchase order tasks in Accounts Payable Operations to understand why an Insufficient Goods Receipt invoice exception has been raised.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/view-psm-task-inv-exception.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Goods Receipt, Invoice exception, Accounts Payable Operations, Source-to-Pay workspace, Sourcing and Procurement tasks., Procurement service management]
breadcrumb: [Invoice exceptions, Using Accounts Payable Invoice Processing, Use, Accounts Payable Operations, Finance and Supply Chain]
---

# View tasks for an Insufficient Goods Receipt exception

View purchase order tasks in Accounts Payable Operations to understand why an Insufficient Goods Receipt invoice exception has been raised.

## Before you begin

Role required: sn\_ap\_apm.accounts\_payable\_specialist or sn\_ap\_apm.admin

## Procedure

1.  Navigate to **All** > **Source-to-Pay workspace** > **Accounts Payable Operations**.

2.  Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon\).

3.  Do one of the following:

    -   Navigate to **Lists** > **My Work** > **My open invoice exceptions**.
    -   Navigate to **Lists** > **All Work** > **All open invoice exceptions**.
4.  In the Number column, select the link to an Insufficient Goods Receipt invoice exception to open it.

    \[Omitted image "apo-exceptions.png"\] Alt text: Select insufficient goods receipt exception

5.  Select the **Related tasks** tab.

    If Sourcing and Procurement Operations is installed, then this tab shows the following tasks:

    -   Receipt. For more information, see [Receipt tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/receipt-tasks.md).
    -   Milestone. For more information, see [Milestones](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/milestones.md).
    -   Invoice acknowledgment. For more information, see [Invoice tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/invoice-tasks.md).
    If Sourcing and Procurement Operations is not installed, then this tab shows only the Milestone task.


## Result

The Accounts Payable Specialist understands the Insufficient Goods Receipt exception by viewing Sourcing and Procurement tasks.

**Parent Topic:**[Invoice exceptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/work-with-invoice-exceptions.md)