---
title: Working with tasks in Supplier Collaboration Portal header
description: View and manage exception tasks and invoice inquiry requests assigned to your supplier account using the Tasks menu in the Supplier Collaboration Portal header.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/work-supplier-collaboration-portal-header.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [APO, Accounts Payable Operations, invoice exception, supplier, supplier portal]
breadcrumb: [Using Supplier Collaboration Portal in APO, Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Working with tasks in Supplier Collaboration Portal header

View and manage exception tasks and invoice inquiry requests assigned to your supplier account using the Tasks menu in the Supplier Collaboration Portal header.

## Before you begin

Role required: Supplier

## Procedure

1.  Navigate to the header on the Supplier Collaboration Portal home page >**Tasks** > **My Tasks**.

    Lists the **Open** and **Completed** exception tasks and invoice case tasks assigned for the logged in supplier. For more information on creating an exception task, see [Work on an invoice exception](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/work-invoice-exception-case.md).

    **Note:** You can also view **My Tasks** by navigating to **My active items** widget>**Tasks** tile.

2.  On the **Exception task** form, you can view the following details.

<table id="choicetable_evl_lvy_zxb"><thead><tr><th align="left" id="d197130e120">

Option

</th><th align="left" id="d197130e123">

Description

</th></tr></thead><tbody><tr><td id="d197130e129">

**Number**

</td><td>

An auto-generated number that uniquely identifies the task.

</td></tr><tr><td id="d197130e138">

**Due Date**

</td><td>

The assigned date by which the task must be completed.

</td></tr><tr><td id="d197130e147">

**State**

</td><td>

The current state of the task. The states are: -   New
-   Assigned
-   Work in progress
-   Closed complete
-   Closed incomplete


</td></tr><tr><td id="d197130e173">

**Supplier**

</td><td>

Name of the supplier

</td></tr><tr><td id="d197130e183">

**Supplier invoice number**

</td><td>

The invoice number of the supplier invoice.

</td></tr><tr><td id="d197130e192">

**Purchase order**

</td><td>

Purchase order number related to the invoice.

</td></tr><tr><td id="d197130e201">

**Amount invoiced \(Transaction currency\)**

</td><td>

Charges applied on the invoice.

</td></tr><tr><td id="d197130e210">

**Description**

</td><td>

Detailed description about the task.

</td></tr><tr><td id="d197130e219">

**Activity**

</td><td>

Lists the activity postings between Accounts Payable Specialist and supplier.

</td></tr><tr><td id="d197130e228">

**Attachments**

</td><td>

Supplier uses attachments in the form of PDF, JPEG, PNG formats.

</td></tr></tbody>
</table>3.  On the **Invoice case** task form, you can view the following.

<table id="choicetable_fcx_cxy_zxb"><thead><tr><th align="left" id="d197130e249">

Option

</th><th align="left" id="d197130e252">

Description

</th></tr></thead><tbody><tr><td id="d197130e258">

**Number**

</td><td>

Auto-generated number that uniquely identifies the invoice case.

</td></tr><tr><td id="d197130e267">

**Due Date**

</td><td>

The assigned date by which the task must to be completed.

</td></tr><tr><td id="d197130e276">

**State**

</td><td>

The current state of the task. The states are:-   New
-   Assigned
-   Work in progress
-   Closed complete
-   Closed incomplete


</td></tr><tr><td id="d197130e302">

**Supplier invoice number**

</td><td>

The invoice number of the supplier invoice.

</td></tr><tr><td id="d197130e312">

**Purchase order**

</td><td>

Purchase order number related to the invoice.

</td></tr><tr><td id="d197130e321">

**Parent case**

</td><td>

Name of the parent case assigned to.

</td></tr><tr><td id="d197130e330">

**Description**

</td><td>

Detailed description about the task.

</td></tr><tr><td id="d197130e339">

**Activity**

</td><td>

Lists the activity postings between Accounts Payable Specialist and supplier.

</td></tr><tr><td id="d197130e348">

**Attachments**

</td><td>

Supplier uses attachments in the form of PDF, JPEG, PNG formats.

</td></tr></tbody>
</table>    Supplier selects **Mark complete**. The status of the task changes to **Closed complete**. For more information on invoice case, see [Using Invoice Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/use-invoice-case-mgmt.md).


**Parent Topic:**[Using Supplier Collaboration Portal in APO](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/using-supplier-collaboration-portal.md)