---
title: Invoice processing
description: Invoices generated for purchase orders are processed through automated and manual workflows, managed by Accounts Payable specialists from creation to approval.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/work-with-invoices.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [APO, Accounts Payable Operations, Accounts Payable Specialists, Source-to-Pay Workspace, Automatic Data Extraction, purchase order, PO Invoice, Non-PO Invoice, Credit Memo, Accounts Payable Workspace]
breadcrumb: [Using Accounts Payable Invoice Processing, Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Invoice processing

Invoices generated for purchase orders are processed through automated and manual workflows, managed by Accounts Payable specialists from creation to approval.

Accounts Payable Operations integration with Document Intelligence automatically extracts data from the invoices that are received as an attachment via email, and creates the invoice records and the invoice line records. When the invoice is in certain states during automated invoice processing, manual intervention is required by the Accounts Payable Specialist to move the invoice to the next stage of processing.

**Note:** Accounts Payable Operations supports invoices of type **PO Invoice**, **Non-PO Invoice**, **Credit memo**.

The Accounts Payable Specialist can view the invoices by doing the following:

1.  Navigate to **Accounts Payable Operations** > **Source-to-Pay Workspace**.
2.  Select the list icon \(\[Omitted image "cases-list-icon.png"\] Alt text: List icon\).
3.  Navigate to **Lists** > **Invoices**.

-   **[Create an invoice manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/create-invoice.md)**  
Manually create an invoice from the Source-to-Pay Workspace when the automated invoice creation process encounters issues or is unavailable.
-   **[Update the purchase order on an invoice](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/change-invoice-po-number.md)**  
Correct the purchase order associated with an invoice when the wrong purchase order is linked.
-   **[View your invoices on Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/view-invoices-ec.md)**  
View invoices you own directly from Employee Center to monitor invoice status and review invoice details.

**Parent Topic:**[Using Accounts Payable Invoice Processing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/use-ap-invoice-processing.md)

**Related topics**  


[Invoice ingestion using the AP Invoice API]()

[Rules based engine]()

[Invoice processing cases]()

[Invoice exceptions]()

[Tolerance rules and variances for invoices]()

[Invoice approvals]()

[View invoice documents in the Source-to-Pay Workspace]()