---
title: Working with My Requests
description: View and manage invoice inquiry cases assigned to you as a supplier, including responding to requests from the Accounts Payable team.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/accounts-payable-operations/work-with-my-requests.html
release: australia
product: Accounts Payable Operations
classification: accounts-payable-operations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [APO, Accounts Payable Operations, invoice management, supplier, invoice automation]
breadcrumb: [Using Supplier Collaboration Portal in APO, Use, Accounts Payable Operations, Finance and Supply Chain]
---

# Working with My Requests

View and manage invoice inquiry cases assigned to you as a supplier, including responding to requests from the Accounts Payable team.

## Before you begin

Role required: Supplier

## Procedure

1.  Navigate to the header on the home page > **My Requests**.

    Lists all the invoice inquiry cases assigned to supplier. For more information on invoice inquiry cases, see [Invoice inquiry cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/work-with-inquiry-cases.md).

2.  Apply a filter on **View** option which displays open and closed requests.

3.  Use the **Search open requests** option to search for a specific request using the inquiry number.

4.  Open a **Invoice inquiry** case.

    The **Invoice inquiry** form appears.

5.  On the **Invoice inquiry** form, perform the following.

    |Option|Description|
    |------|-----------|
    |**Number**|Auto-populates the invoice number associated with the inquiry.|
    |**State**|Displays the current state of the **Invoice inquiry**.|
    |**Updated**|Number of days the record was last updated.|
    |**Created**|Number of days the record was created on.|
    |**Requested by**|Auto-populated name of the requester.|
    |**Supplier invoice number**|Supplier invoice number to which the inquiry is related to.|
    |**Due date**|Last date to approve the request by the supplier.|
    |**Description**|Detailed description about the invoice inquiry.|
    |**Activity**|Supplier posts comments related to the invoice inquiry.|
    |**Attachments**|Invoice attachments in the form of jpeg, png.|

    The Accounts Payable agent interacts with the supplier and updates the inquiry case using the **Activity** option.


**Parent Topic:**[Using Supplier Collaboration Portal in APO](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/accounts-payable-operations/using-supplier-collaboration-portal.md)