---
title: Confirm a resolution for a purchase order exception
description: Confirm a resolution for a purchase order exception. You can close the purchase order exception when all necessary actions are complete.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/confirm-resolution.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Close exceptions, confirm resolution, Resolve exceptions]
breadcrumb: [Resolving purchase order exceptions, Use, Purchase Order Management, Source-to-Pay Operations, Finance and Supply Chain]
---

# Confirm a resolution for a purchase order exception

Confirm a resolution for a purchase order exception. You can close the purchase order exception when all necessary actions are complete.

## Before you begin

Role required: sn\_poem\_core.operational\_buyer

## Procedure

1.  Navigate to **Workspaces** > **Source-to-Pay Workspace**.

2.  Select the **Purchase order management** tab.

3.  Select an exception that you want to work on.

4.  Select **Confirm resolution**.

5.  In the Confirm resolution dialog, enter comments.

6.  Select **Submit**.

    The purchase order exception is marked as closed.


**Parent Topic:**[Resolving purchase order exceptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/resolving-purchase-order-exceptions.md)

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[View a purchase order exception task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/view-po-exception-task.md)

[Create and assign a purchase order exception task](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/assign-a-poe-task-to-a-collaborator.md)