--- title: Associate an interaction with a finance case description: Associate an interaction record to a finance case, if the interaction is related to an existing finance case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/associate-interaction-with-finance-case.html release: australia product: Finance Case Management classification: finance-case-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Interaction management, Overview of the Finance Operations Workspace, Explore, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain] --- # Associate an interaction with a finance case Associate an interaction record to a finance case, if the interaction is related to an existing finance case. ## Before you begin Role required: sn\_fin\_ops.specialist ## Procedure 1. Navigate to either of the following: - **All** > **Finance Operations** > **Finance Operations Workspace**. - **Workspaces** > **Finance Operations Workspace**. 2. In the Finance Operations workspace, select the List icon \[Omitted image "fin-ops-list-icon.png"\] Alt text:\). 3. From the list page, navigate to either of the following submodules: - **Interactions** > **All** - **Interactions** > **Active** - **Interactions** > **Assigned to me** 4. From the Number column, select a link to open an interaction record. 5. Select the More actions icon \[Omitted image "fin-ops-more-icon.png"\] Alt text:. 6. Select **Associate Record**. 7. On the Create New Interaction Related Record form, fill in the fields. For more information on the form fields and descriptions, see [Create new interaction related record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/create-interaction-related-record-form.md). 8. Select **Save**. **Parent Topic:**[Interaction management in Finance Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/interaction-mgmt-fin-ops.md) **Related topics** [Finance Operations Workspace inbox]() [Create a new interaction]() [Create a finance case from an interaction]()