---
title: Close a finance case
description: Close a finance case after all the activities and tasks for resolving the case are complete.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/close-fin-case.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using the Finance Operations Workspace, Use, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# Close a finance case

Close a finance case after all the activities and tasks for resolving the case are complete.

## Before you begin

Role required: sn\_fin\_ops.specialist

## Procedure

1.  Navigate to either of the following:

    -   **All** > **Finance Operations** > **Finance Operations Workspace**.
    -   **Workspaces** > **Finance Operations Workspace**.
2.  In the Finance Operations workspace, select the List icon \[Omitted image "fin-ops-list-icon.png"\] Alt text:\).

3.  From the list page, navigate to either of the following submodules:

    -   **My work** > **Open cases**
    -   **All work** > **Cases**
4.  In the Number column, select the link to open the case.

5.  Select **Close**.

    The Close dialog box is displayed.

6.  From the **Closure code**, select one of the following options:

    -   Duplicate request
    -   Canceled/False inquiry
    -   Canceled by caller
    -   Information provided
    \[Omitted image "fin-ops-close-case.png"\] Alt text: Close a finance case

7.  In the **Closure notes** field, enter the reason for closing the case.

8.  Select **Close**.


## Result

The case moves to the Closed complete state, the associated open tasks are closed, and the details in the Closure section are filled.

**Parent Topic:**[Using the Finance Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/using-fin-case-mgmt-workspace.md)