---
title: Configure knowledge bases from the Finance Operations Workspace
description: Configure a knowledge base so that guest users can publish the knowledge base articles from the Finance Operations Workspace.To enable guest users to publish a knowledge article, add them to the Can Read list of the corresponding knowledge base in the Finance Operations Workspace.After creating a knowledge base article, publish the article from the Finance Operations Workspace
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/configure-kb-fin-ops-ws.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Finance Operations Workspace, Configure, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# Configure knowledge bases from the Finance Operations Workspace

Configure a knowledge base so that guest users can publish the knowledge base articles from the Finance Operations Workspace.

**Parent Topic:**[Configure Finance Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/configuring-fin-ops-ws.md)

**Related topics**  


[Configure the Finance Operations Workspace landing page]()

## Enable guest users to publish knowledge base articles from the Finance Operations Workspace

To enable guest users to publish a knowledge article, add them to the Can Read list of the corresponding knowledge base in the Finance Operations Workspace.

### Before you begin

Role required: admin

### Procedure

1.  Navigate to **All** > **Knowledge** > **Administration** > **Knowledge Bases**.

2.  Select the knowledge base that you want to configure.

    For example, select **Finance Case Management Knowledge base**.

3.  On the Can Read related list, select **Edit**.

4.  In the Collection list, search for the **Finance Operations Users** role.

5.  Move the **Finance Operations Users** role from the Collection list to the Can Read list.

6.  Select **Save**.

    A guest user can now publish a knowledge article from the Finance Operations Workspace.


## Publish a knowledge base article

After creating a knowledge base article, publish the article from the Finance Operations Workspace

### Before you begin

Role required: admin

### Procedure

1.  Navigate to either of the following:

    -   **All** > **Finance Operations** > **Finance Operations Workspace**.
    -   **Workspaces** > **Finance Operations Workspace**.
2.  Select the list icon \[Omitted image "fin-ops-list-icon.png"\] Alt text:

3.  Navigate to **Lists** > **Knowledge**, and then select **Finance articles**.

4.  Under the Number column, select the link to a knowledge base article to open it.

5.  Select **Publish**.\[Omitted image "fin-ops-publish.png"\] Alt text: Publish a finance article

    A confirmation message appears, notifying you that the article is published.