---
title: Interaction form
description: For an auto-generated interaction record, the Details tab contains details of the interaction.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/details-tab-fin-ops-interaction.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# Interaction form

For an auto-generated interaction record, the **Details** tab contains details of the interaction.

|Field|Description|
|-----|-----------|
|Number|Auto-generated unique interaction number.|
|Opened for|Name of the user.|
|Type|Channel through which interaction is created. For example, chat.|
|Assigned to|Name of the assigned agent.|
|State|Status of the interaction|
|Application|Type of application. For example, Finance Case Management.|
|Short description|Brief description of the interaction.|
|Work notes|Additional notes about the interaction record.|

**Parent Topic:**[Finance Case Management Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/fin-case-mgmt-reference.md)

**Related topics**  


[Create a finance case form]()

[Create a finance task form]()

[Create new interaction related record form]()

[Email notifications from Finance Case Management]()

[Create knowledge base article form]()