---
title: Email notifications from Finance Case Management
description: Finance Case Management sends email notifications when you perform certain actions on a finance case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/email-notifications-fin-case-mgmt.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# Email notifications from Finance Case Management

Finance Case Management sends email notifications when you perform certain actions on a finance case.

Finance Case Management sends emails in a predefined template and uses email actions to trigger email conditions. You can use the deep links in the emails to view relevant details.

|Email conditions|Recipients|
|----------------|----------|
|A new finance case is created.|Email sender, case submitter, or requester|
|A new task is created for a finance case and assigned to a task owner.|Assigned task owner|
|A finance case is closed.|Requester|
|A comment is added to the finance case.|User addressed in the comment|
|A request for additional information is made.|Requester|

**Parent Topic:**[Finance Case Management Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/fin-case-mgmt-reference.md)

**Related topics**  


[Create a finance case form]()

[Create a finance task form]()

[Interaction form]()

[Create new interaction related record form]()

[Create knowledge base article form]()