---
title: Request additional information for a finance case
description: Request additional information from the requester to continue working on the finance inquiry case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/req-info-for-fin-inquiry-case.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using the Finance Operations Workspace, Use, Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# Request additional information for a finance case

Request additional information from the requester to continue working on the finance inquiry case.

## Before you begin

Role required: sn\_fin\_ops.specialist

## Procedure

1.  Navigate to either of the following:

    -   **All** > **Finance Operations** > **Finance Operations Workspace**.
    -   **Workspaces** > **Finance Operations Workspace**.
2.  From the list page, navigate to either of the following submodules:

    -   **My work** > **Open tasks**
    -   **All work** > **Tasks**
3.  From the Number column, select a link to open the finance inquiry case.

4.  Select the more actions icon \[Omitted image "fin-ops-more-icon.png"\] Alt text:

5.  Select **Request info**.

    **Note:** The **Request info** option for a finance case is available only if:

    -   The case is assigned to you.
    -   The requester is available.
    -   The case is in Work in Progress state.
    \[Omitted image "fin-ops-request-info.png"\] Alt text: The Request info option

6.  In the Request Info dialog, provide the reason for requesting additional information.

7.  Select **Request info**.


## Result

You can see the reason in the activity stream. The requester receives an email requesting additional information.

**Parent Topic:**[Using the Finance Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/using-fin-case-mgmt-workspace.md)