---
title: UseFinance Case Management
description: Finance specialists can create, track, and resolve finance requests efficiently.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/finance-case-management/using-fin-case-mgmt.html
release: australia
product: Finance Case Management
classification: finance-case-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Finance Case Management, Finance and Supply Chain applications, Finance and Supply Chain]
---

# UseFinance Case Management

Finance specialists can create, track, and resolve finance requests efficiently.

**Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md).

-   **[Use the Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/using-ec-fin-case-mgmt.md)**  
Finance requesters can use the Employee Center to create finance inquiry, view the requests and tasks, and interact with the live agent.
-   **[Using the Finance Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/using-fin-case-mgmt-workspace.md)**  
Finance Specialists can use the Finance Operations Workspace to manage cases, tasks, knowledge articles, or interactions.

**Parent Topic:**[Finance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/fin-case-mgmt-landing-page.md)