---
title: Purchase order exception form
description: Use the purchase order exception form to view the information that an Operational Buyer can use to perform related tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/purch-order-exception-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [purchase order exception form, fields in purchase order exception form]
breadcrumb: [Reference, Purchase Order Management, Source-to-Pay Operations, Finance and Supply Chain]
---

# Purchase order exception form

Use the purchase order exception form to view the information that an Operational Buyer can use to perform related tasks.

<table id="table_jr4_ghz_3hc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td class="sub-head" colspan="2">

Delivery plan change

</td></tr><tr><td>

Requested delivery date

</td><td>

Delivery date requested by the buyer.

</td></tr><tr><td>

Purchased quantity

</td><td>

Quantity requested by the buyer.

</td></tr><tr><td>

Proposed delivery date

</td><td>

Revised delivery date proposed by the supplier.

</td></tr><tr><td>

Proposed delivery quantity

</td><td>

Revised delivery quantity proposed by the supplier.

</td></tr><tr><td>

Delivery date gap

</td><td>

Difference between delivery date in the purchase order and the proposed delivery date in the exception.

</td></tr><tr><td>

Delivery quantity gap

</td><td>

Difference between quantity in the purchase order and the purchase order exception.

</td></tr><tr><td>

Exception sub-type

</td><td>

Type of purchase order exception. Options are:-   **Revised single delivery**: Indicates that an order is delivered as a single shipment but with quantity or delivery date changes or both.
-   **Phased delivery**: Indicates that the order is split and delivered in multiple shipments.
-   **Rejection**: Indicates that an order can’t be supplied.

</td></tr><tr><td class="sub-head" colspan="2">

Line item overview

</td></tr><tr><td>

Related PO line

</td><td>

Purchase order line number on which the exception is created.

</td></tr><tr><td>

Model number

</td><td>

Model number of the ordered item.

</td></tr><tr><td>

ERP line number

</td><td>

Line number in the Enterprise Resource Planning \(ERP\) system that corresponds to the purchase order line.

</td></tr><tr><td>

Supplier product

</td><td>

Item ordered by the buyer.

</td></tr><tr><td>

Delivery location

</td><td>

Location to which the product is to be delivered.

</td></tr><tr><td>

Total line amount

</td><td>

Total cost for a single item on a purchase order, which is calculated by multiplying the unit price by the quantity ordered.

</td></tr><tr><td>

Unit price

</td><td>

Price per unit of the item.

</td></tr></tbody>
</table>-   **[Purchase order exception form tabs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/purch-order-exception-form-tabs.md)**  
The Purchase order exception form includes tabs that store exception information, which an Operational Buyer can use to perform related tasks.

**Parent Topic:**[Purchase Order Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/purchase-order-mgmt-reference.md)

**Related topics**  


[Delivery plan change form]()

[Create new purchase order exception form]()

[Purchase order confirmation form]()

[Master data tables for Purchase Order Management]()

[Raise a delivery plan change request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/raise-delivery-plan-chg-req.md)

[Submit a delivery plan change request from a purchase order line](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/submit-del-plan-chg-from-po-line.md)