---
title: Source-to-Pay Integrations glossary
description: Learn about the terms and concepts used in Source-to-Pay \(S2P\) integrations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.html
release: australia
product: Source-to-Pay Integration Framework
classification: source-to-pay-integration-framework
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [glossary terms, glossary terms, glossary terms, glossary terms, glossary terms, glossary terms, glossary terms, glossary terms, glossary terms, glossary terms]
breadcrumb: [Reference, Integrations, Source-to-Pay Operations, Finance and Supply Chain]
---

# Source-to-Pay Integrations glossary

Learn about the terms and concepts used in Source-to-Pay \(S2P\) integrations.

Glossary terms are grouped alphabetically.

[A](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [C](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [D](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [E](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [I](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [M](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [P](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [R](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [S](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [T](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md) \| [W](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/source-to-pay-integrations-glossary.md)

**Parent Topic:**[Source-to-Pay integrations reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/source-to-pay-integration-framework/s2p-integrations-reference.md)

**Related topics**  


[Source-to-Pay integrations with Oracle reference]()

## C

### Catalog Management

The process of managing product and service information in a structured way.

### Cloud Contact Center

A cloud-based customer service solution that handles inbound and outbound communications.

### contract management

The process of creating, managing, and executing legal sales contracts from completed quotes.

## D

### Data Synchronization

The process of ensuring that data in two or more locations is updated consistently.

## E

### EDI \(Electronic Data Interchange\)

The electronic interchange of business information using a standardized format.

## I

### Integration

A process by which the ServiceNow platform can be made to work with a third-party application or web service.

## M

### middleware

Software that acts as a bridge between different applications or services.

## P

### Procurement

The process of finding, acquiring, and buying goods, services, or works from an external source.

## R

### Receipt

A document acknowledging that a specified amount of money, goods, or services has been received.

### Return

The process of sending back goods to the supplier due to various reasons such as defects or incorrect orders.

## S

### SAP ECC

An enterprise resource planning software developed by SAP SE, used for business process management.

### SAP S/4HANA

A next-generation enterprise resource planning suite from SAP, designed to run on the SAP HANA database.

### Source-to-Pay \(S2P\)

A process that encompasses all activities from sourcing goods and services to paying suppliers.

### Supplier Lifecycle Management

The end-to-end process of managing a supplier's performance and relationship with the organization.

### Supplier Portal

An online platform where suppliers can interact with the buying organization.

### synchronous integration

A type of integration where the systems involved communicate in real-time.

## T

### third-party application

An external software system that can be integrated with ServiceNow to extend its capabilities.

### 3CLogic

A ServiceNow partner that provides native voice and SMS capabilities to complement ServiceNow’s digital channels.

## W

### workflow

Defined sequence of steps automating processes in Sales Customer Relationship Management.